Find a how-to guide
See how to set up your account, save and scan a recipe, invite relatives, use Cooking Mode or make a cookbook. The steps are illustrated with screenshots from the app.
Australian-based support
Email nathgord@hotmail.com for help with the app, your account, subscriptions or privacy. For a billing problem, include the date and order reference if available. Keep your password, verification code, card number and private invitation links private.
Frequently asked questions
How do I join a family library?
Ask the main account holder for an invitation and open it using the email address they invited.
I can’t sign in. How do I recover access?
Recover access using the email address on your account. If you have a family account, your organiser can help you request a reset.
Do I have to use AI to save a recipe?
No. Save a photo as it is or enter the recipe yourself. If you scan a card, check the draft against the original before you use it.
Can I cancel, get a receipt or ask about a refund?
Paid subscriptions are not available yet. Once billing opens, cancel using the provider that billed you. For a faulty or unavailable service, contact support about a remedy even if a store took the payment. See Manage a subscription for details.
Can I take my recipes with me?
Yes. Main account holders can download individual recipes for free. See how to export your recipes.
What do I get with a gift cookbook?
You get a personalised A4 PDF with the cover, dedication, recipes and optional photos and memories you choose. See real sample pages and planned pricing.